Pan Pacific Hotel

Our Pan Pacific Vancouver location features 26 treatment rooms, relaxation lounges, essential oil infused steam rooms, dry sauna, private treatment suites for couples and a lavish VIP suite.

For groups of 5 or more or corporate events, please call 604-602-8553 or email us.

Please be advised that due to COVID-19 our business hours may fluctuate. Please note that we are closed on all statutory holidays as well as Easter Sunday and Boxing Day.

Unexpected delays and heavy traffic can occur during Cruise Ship season (May 1 – Sept 30). Please allow extra time for parking and arrival.

PAN PACIFIC HOTEL POOL AMENITIES

DUE TO COVID-19 THE PAN PACIFIC HOTEL POOL AMENITIES ARE CURRENTLY CLOSED.

The Pan Pacific Hotel has recently implemented a $10 POOL CHARGE for SPA UTOPIA guests wishing to access the swimming pool facilities on the 8th floor of the hotel.

Spa guests are required to pay $10. + tax PER PERSON to access the Pan Pacific pool area for a maximum 3 HOUR block of time.

Privileges include: Access to the outdoor saltwater pool & hot tub, lounge chairs, pool towels and change room / restroom facilities. The Pan Pacific Vancouver reserves the right to limit or deny access.

We are pleased and privileged to offer the use of the outdoor saltwater pool at the Pan Pacific Hotel to our Spa guests. The following information will help ensure a pleasant and relaxing experience.

ACCESSIBILITY

Pool keys are limited and the hotel has the right to limit use or refuse access at any time. Each Spa guest wishing to access the pool facility must leave ID with the Spa and sign a pool agreement. Pool keys must be returned to the Spa desk in exchange for ID.

Spa guests wishing to enjoy the pool amenities may do so for 3 hours prior to their spa treatments, or 3 hours after. We recommend using the pool prior to spa treatments, however, if your spa treatment(s) is the first appointment of the day then the pool will only be available after your treatment, if your spa treatment(s) is at the end of the day then the pool will only be available prior to your treatment. Please plan accordingly.

The pool is closed for maintenance every Wednesday morning until 1pm.

FOOD, BEVERAGE and TOWELS

A credit card is required for poolside food and beverage service. Please allow 40 minutes for food service and 20 minutes for beverage service.

Towels are available at the poolside. Please deposit used towels at the pool deck in the bin provided. Spa guests are not permitted to bring food, beverage or towels to the pool deck.